Join a rapidly growing leader in accounting, payroll, and tax services. Be part of a dynamic team driving efficiency and user satisfaction in a collaborative environment where exceptional service and personal connection are at the heart of everything we do.
About the role
On behalf of our client, we are seeking a service dedicated, Danish-speaking Customer Support Agent who thrives on direct client interaction. In this role, you will work with technical and functional support at a fast growing company within accounting, payroll, and tax. You will serve as a key point of contact for users of the company’s proprietary business system. The position involves handling incoming cases via phone and email, with a strong focus on phone interaction, troubleshooting, and guiding users through issues with warmth, patience, and clarity.
We are looking for someone who can start immediately. The assignment will initially last six months, with strong opportunities for both extension and permanent employment. You will be based at the modern office in central Stockholm,.
With the possibility to work from home two days per week.
You are offered
Work tasks
As a Danish-speaking Customer Support Agent, you will support customers and internal users in Denmark through:
We are looking for
It is meritorious if you have
To succeed in the role, your personal skills are:
Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.
Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
