Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond.
We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes Precision, our specialist in travel fintech; Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, serving as the gateway to Etraveli Group’s flight content and fulfillment services; Wenrix, the AI Infrastructure for profitable growth in air; and Flygresor.se, Sweden’s leading flight comparison site. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.
Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay.
Job Purpose
Etraveli Group has ~3,000 employees and uses market-leading agentic tools and production autonomous agents to drive productivity across all functions, including bespoke use cases.
This role owns rollout, standards, training, and support for our agentic toolkit, alongside leading the Tech/Legal cross-functional governance forum.
A hands-on position focused on configuring platforms, creating guides/assets, running user sessions, and scaling adoption within Data & AI.
The role can be based in Stockholm or Uppsala.
Duties and Responsibilities
Rollout and Adoption
- Own business-side rollout, functional onboarding, and train-the-trainer initiatives.
- Partner with IT on licensing and backend configuration (e.g., connectors/MCPs) to drive adoption.
- Secure management alignment across departments and continuously optimize tooling rollout routines.
- Track model spend against usage to optimize cost vs. value.
Standards and Reusable Assets
- Establish practical AI standards, project structures, and output verification protocols.
- Provide plain-language guidance on tool selection and data classification compliance.
- Build and curate a shared library of prompts, skills, workflows, and evaluate new stack tools everything from memory to managed agents
Training and Support
- Design/deliver training programs with HR (onboarding, functional tracks, power-user deep dives).
- Lead a champions network and run senior sponsor education programs.
- Educate users on efficient, cost-effective tool usage and context structuring.
- Support users hands-on to help them solve their business problems with the help of AI
Governance Operations and Support
- Manage the AI governance forum intake/agenda, structuring cases for Tech and Legal review.
- Act as the primary contact for teams proposing new personal AI tools / connectivity, screening for technical and practical feasibility.
- Communicate responsible use standards (data guardrails and mandatory verification) across the organization
Measurement and Opportunities
- Own adoption KPIs (tracking weekly active usage and AI maturity per function).
- Identify and resolve cultural, practical, or technical adoption blockers with leadership.
- Manage the promotion path for proven self-serve workflows to transition into centrally built engineering projects.
Qualifications / Personal Characteristics
Must Have
- Proven track record of rolling out internal tools/platforms (access, onboarding waves, support).
- Daily power user of LLMs with experience building prompts, projects, Gems, skills, or workflows.
- Experience designing and delivering non-technical training and clear documentation.
- Solid technical understanding of LLMs, agents, tool use, and retrieval mechanisms.
- Ability to define adoption metrics and present structured business cases to senior leadership, Legal, and Tech partners.
Nice to Have
- Hands-on experience administering Claude, Gemini, Microsoft Copilot or a comparable enterprise AI platform.
- Experience driving adoption of more than one overlapping tool at once.
- Python or similar at prototyping level.
- Background in L&D or training design.
- Experience in a multi-country organisation with a large operational workforce.
Benefits
The culture at Etraveli Group embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company.
With us you can enjoy:
- A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you have two weeks per year that you can choose to work from a remote location
- Modern office in the heart of the city – A bright and central location with great access to public transport, lunch spots, and parks just around the corner.
- Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.
- Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident.
- Daily breakfast – To kick the day off just right, breakfast is available at the office every morning.
As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form.
Diversity disclaimer
At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.
